Free Up Your Cash

Archive for the ‘Articles’ Category

Restaurant Set-Up and Efficiency

Friday, August 7th, 2009

We here at Five Point Capital lease a lot of equipment for restaurants, so we have decided to share tips from our most successful restaurant clients.

Part of the success of a restaurant is how good the food is. The other part, however, is the service. This means not only friendly service, but fast and efficient service as well. While the staff members of your restaurants must be smart, friendly, quick on their feet, and have great memories, if your restaurant is set up in a non-efficient manner, even the most intelligent and attentive servers can seem frazzled and slow.

For a server, the best restaurants to work in are not necessarily the ones with the nicest managers, biggest bucks, or friendliest customers. They are the ones that are easiest to navigate. A restaurant with a good serving station makes any restaurant operate smoothly. A lack of an organized serving station can make any restaurant fall apart.

For example, take a restaurant that has all paper goods stocked next to the computer terminal, next to the silver- and dish-ware shelves. This means that when a server takes an order, he or she can return to this very spot, enter the other, and then grab plates, silverware, and napkins to bring to the patrons all in one trip. If the plates are kept in the kitchen, the silverware in a separate drawer, the glasses by the bar, and the computer elsewhere, every order the server takes means a mad dash about the restaurant.

We recommend designating one specific area in your restaurant as the server station. Make sure this area is a large enough to accommodate all of your servers at one time, to avoid bumping into one another and dropping things. The serving station should consist of the following:

  • A paper-goods section, stocked with napkins, paper towels, and beverage napkins
  • A silverware tray, filled with clean forks, knives, spoons, and steak knives
  • Clean plates, appetizer plates, and bowls
  • A trash can
  • Three large buckets—one for dirty silverware, one for dirty plates, and one with small sections for depositing dirty glasses. When these are full, they should be brought to the kitchen for washing. This eliminates the need for the servers to hurry back and forth into the kitchen to deposit dirty goods after every bussed table.
  • The computer to place orders and run credit cards
  • A stack of trays
  • Cleaning cloths and spray bottles.
  • If servers fill their own drinks, glasses, ice, and straws should all be located near the drink machine, along with a set of trays

The most efficient set-up we have witnessed here at Five Point Capital was a serving station that was set up at the back corner of the bar. At one end of the serving station, plates, straws, and clean glasses stood ready for use, in reach of both the servers and the bartender. Next to that was an empty area, used for the bartenders to pass drinks to the servers. Under the bar area was a dining cart. The top shelf held napkins and a silverware tray. The second shelf held a dirty glass container. The third shelf held a dirty silverware bin. The bottom shelf held a dirty plate bin. Next to the dining cart was the trashcan. On the other side of the empty area, on the bar, was the drink machine. An ice bucket was under the drink machine, while trays were placed on top of the drink machine. Next to the drink machine was the computer. Pens, spare change, and menus were all placed in racks on top of the computer. Cleaning cloths and spray bottles hung on a rack under the bar area, next to the trash can. The only time the servers had to enter the kitchen was to pick up food, to restock paper goods, or to exchange dirty goods for clean ones.

After every order, the servers only needed to return to this area to get everything they needed. There was less forgetfulness, faster service, and less frazzled servers as a result. We recommend to all our clients who are purchasing restaurant equipment to keep in mind the design of their serving station for both the good of their serving staff and the efficiency of their restaurant!

Alternative Fuel Sources

Thursday, July 30th, 2009

It is a well-known fact that eventually we will not be able to rely on oil to fuel our world any longer. The world must eventually find an alternative fuel source, and sooner rather than later. Burning fossil fuels pollutes the air, depletes a dying source, and the process of finding and collecting the oil to begin with involves a tremendous amount of money, manpower, and devastation to the natural world.

As a people we have been taking small but important steps to replacing fuel as our energy source. Hybrid cars rely only partially on fuel, tapping into electricity as a source of power instead. Windmills that have popped up all over the world are attempting to harvest wind power, and solar panels on homes are a great way to trap energy from the sun. But will this power be enough? Electricity works well when used in conjunction with another source; it cannot be immediately replenished when it runs out and instead must take a charge for several hours. Wind and solar power are great—as long as the wind is blowing and the sun is shining, which we can’t control any more than we can control, well, the weather. As it currently stands, we have been unable to tap into a fuel source that is as quick-to-work and long-lasting as oil.

However, a few little-known candidates for alternative fuel sources have popped up. One idea that has the science industry excited and the tree-huggers nervous it new technology that claims it can add up to 50 years of life to our depleted oil source. Advanced nanoreporters have been developed, which can be transmitted into the ground to let oil companies know when oil has been hit. This means more oil at a faster rate, which gives us a bit more time to locate a new energy source, but also means more digging and more pollution.

As the United States’ “most widely used alternative fuel source,” propane is another consideration to replace oil. Propane is cleaner than oil, reducing pollution, and can add on an additional four or five gallons per mile when used for driving. However, propane is incredibly expensive, and there is that whole potential blowing-up thing.

One of the strangest but coolest innovations we’ve heard of recently here at Five Point Capital is the use of chicken feathers to store hydrogen as an alternative fuel source. It seems that when heated to the appropriate temperature, chicken feathers become a sort of hydrogen-storing filter, with the feathers insulating a phenomenal amount of hydrogen for their size. While animal-rights activist may be against the idea of killing chickens for a fuel source, millions of chickens are killed each year for food, so using their feathers for fuel may actually be less wasteful than it may seem.

While the Earth is still pretty dependent on oil, recently technological innovations combined with our determination as a people to save our planet make us here at 5 Point Capital hopeful. From propane to wind power to chicken feathers, the possibilities seem endless even if not particularly practical. Our personal favorite to win the Best Alternative Fuel Source award is water power. We hear that those tides are pretty regular and incredibly powerful, and any middle school science fair participant can tell you that harvesting the energy from moving water is not very difficult, so hopefully our expanding oceans will one day help to fuel the planet.

Fast Food Shift

Thursday, July 23rd, 2009

We here at Five Point Capital have a noticed a big shift in the world of low-priced food. When it came to fast food, companies like Pizza Hut and McDonalds were reliably cheap and simple—pizza at Pizza Hut, burgers and fries at McDonald’s, tacos at Taco Bell. However, in the last year or so it seems that these fast food restaurants have been trying to reinvent themselves as higher-class and fancier than they used to be known, possibly as an answer to the downturn of the economy; people cannot afford to go out for fancy, sit-down meals, so they may turn to their local fast food joint for alternatives.

About a year ago, Pizza Hut put out commercials that featured diners at a fancy restaurant eating classy pasta dishes. The chef then entered the dining area to inform the patrons that the pasta had actual been delivered from Pizza Hut. This commercial marked one of the first attempts of a fast food chain to offer high-class food at high-class standards, all at fast food prices and fast food convenience.

Since then, McDonald’s has reinvented itself completely in order to compete with Starbucks, by offering fancy coffees and lattes, billing the items as the “McCafé” menu. Starbucks, in turn, has turned at least one of their chain branches into what has been coined “BarBucks,” featuring wine and beer with live music.

Is this move of making the affordable, fast food world fancier counterintuitive? We here at 5 Point Capital don’t think so. We doubt that those who are scrimping and saving will be turned off by fancy coffees or hearty pasta dishes; rather it seems that those who cannot afford a fancy cocktail might turn to the more affordable Starbucks for a late-night gathering. Those who cannot afford a high-priced cappuccino at a local coffee bar may turn to McDonald’s for a lower-priced version of the same thing. Likewise, those who cannot afford to dine out at a fancy Italian bistro may instead choose to order pasta dishes from Pizza Hut at take-out prices. We think the idea is genius, but we hope that these companies do not lose sight of their roots, or choose to turn their backs on their original menus; where would we get out French fries from?!

TripAdvisor Scam

Friday, July 17th, 2009

TripAdvisor has long been a favorite website haunt of casual and expert travelers alike. The Boston-based website features not only hotel reviews, but also reviews of city attractions, such as the Hollywood Walk of Fame in Los Angeles, the Sears Tower in Chicago, Central Park in New York City, and Fenway Park in Boston, as well as lesser known stops, such as the Santa Monica Promenade and Boston’s Mike’s Pastries.

The website runs entirely off of user reviews. Users rank and rate their favorite and least favorite hotels and tourist attractions, so that others who visit the website can see not only a rating of the hotel (out of five stars), but also the ranking of the hotel among other hotels in the area, and user testimonials. Seems like a great idea, right?

Well it was a great idea, up until recently. TripAdvisor is now warning of scams by posting disclaimers on the review pages for certain hotels. These disclaimers state that the reviews for the hotel may not actually come from former guests of the hotel, but rather from the hotel staff or competitor’s staff. The Associated Press suggests that incredibly positive reviews which mention insignificant details or the only negative review on an otherwise positive page may not be authentic.

TripAdvisor representatives claim that disclaimers should not alarm users, and that they have been in place since 2006, despite the seemingly recent jump in their numbers. One TripAdvisor spokesperson was even quoted as saying that “The 23 million reviews and opinions are authentic and they’re unbiased and they’re from real users.”

So how can you tell if the review you are reading is real? Well the best thing you can do is to get as much information as possible and to use your common sense. Debbra Brouillette, of the Dallas Tropical Travel Examiner, posted some tips for perusing travel websites on Examiner.com. She suggests taking all the posted reviews into account, as every hotel or restaurant can have an off day; making sure to get second opinions on too-good-to-be-true hotels; noting the date of the review, as hotels usually renovate every few years; trying to contact the poster of a very good or very bad review to ask for more details; keeping in mind that your preferences and experiences will not be the same as everyone else’s; and reading between the lines.

Before making any travel plans, make sure you do your research. We here at Five Point Capital still think that TripAdvisor is a great resource for travelers, but it may not be the one-stop-shop it once was. As long as hotels and restaurants want to make money, hotel review scams will live on, so always try to get as much information as possible before making a decision. Happy travels!

Twitter Scams

Friday, July 10th, 2009

In the wake of a new form of social media almost always follows someone trying to make some money off of unsuspecting victims. Scams via mail were popular in our parent’s day, and e-mail scams became prevalent was e-mail was introduced into the everyday citizen’s home. Nowadays Facebook scams, Google scams, and MySpace scams have taken their place, preying on users who are new to the world of social media.

The current economy does not help the situation either. People are desperate to make an extra dollar and to find a job, so when they hear that they need to join Facebook and Twitter in order to get up-to-date in the world of social media in order to find a job, it probably seems like a dream come true when within a few days of joining one of these sites, someone is promising to hire them or to help them make some money. That’s why we told them to sign up in the first place, right?

Now it seems that even Twitter is scamming its users into believing that they can make some fast money. The Better Business Bureau is now warning Twitter users that scams have popped up all over the popular social media site. Mashable.com cites EasyTweetProfits.com, Make-money-on-twitter.com, and TwitterProfitHouse.com as three of the main culprits in this rip-off scheme.

The LA Times claims that the scam works by promising to pay users money for their Twitter postings (short, sentence-long updates known as Tweets) if the user simply undergoes a training program, which he or she must pay for. The user pays for the training program, but then never profits from their future Tweets. The Consumerist details the process a bit further, saying that the scam sites often encourage Twitter users to purchase a training CD for only $1.95. The CD does only cost $1.95, but the user unknowingly signs up to pay $100 each month to use the program that the CD installs. The user is out $100 for every month he or she has the program installed, and never receives a penny in profit, even if he or she follows all of the rules from the training program.

The US News and World Report has published the following warnings for Twitter users, as suggested by the Better Business Bureau (BBB). Do not trust a Twitter-related job site if:
• The “job” is actually a money-making scheme and doesn’t provide actual employment.
• The work-at-home scheme claims that you can make lots of money with little effort and no experience.
• You have to pay money upfront in order to be considered for the job or receive more information.
• The exact same tweet touting the program is posted by many different Twitterers. The links in such tweets could lead you to scam sites or install malware onto your computer.

Along with the BBB and the US World and News Report, we here at Five Point Capital encourage you to follow these guidelines in order to stay safe as well. If you have doubts about a website or money-making plan, consult the BBB right away. Economic times are tough, so don’t let anyone scam you out of your hard-earned money!

Fireworks Safety

Thursday, July 2nd, 2009

Happy Fourth of July from your friends at Five Point Capital! We hope that your holiday weekend is spent with family and friends, hot dogs or clam bakes (depending on your location), and lots of ice cream. Also, we know that a major part of everyone’s Independence Day celebrations is viewing fireworks. Fireworks are timeless, fun, and extremely festive, especially for July 4th and summertime.

However, our 5 Point Capital staff members would like to take this opportunity to remind you fireworks can be dangerous and are meant to be lit by professionals and professionals only. This particular Fourth of July has left local fire departments and police stations concerned for two reasons. First, with the economy in its current state, many Americans are opting to stay home this holiday season instead of heading out for an Independence Day vacation. With a make-your-own-fun holiday comes a lot of do-it-yourself fireworks amateurs, trying to entertain their families. This means more people who are not trained to shoot fireworks will be lighting them, and that the fireworks may be lit in places that are not suitable for a fireworks displays, such as in backyards near trees, phone lines, or roads. Second, this Independence Day happens to fall on a Saturday, which firework sales companies claim causes a 50 percent increase in firework sales as compared to those for a weekday holiday.

These two factors mean a potential increase in the already staggering numbers of fires, injuries, and deaths that result from typical Fourth of July fireworks. The Seattle Intelligencer recently reported that last year’s July 4th celebrations resulted in 518 Washington state fires, and the Boston Globe reported National Fire Protection Association statistics which claim that close to 10,000 people each year visit the emergency room due to July 4th fireworks-related injuries. Newsweek is even claiming that sparklers caused up to eleven percent of 2008’s firework injuries.

If you want fireworks on the Fourth of July, your first option should be to check your local newspaper for professional fireworks that might be lit in your area. Lots of big cities, as well as smaller towns, set off town celebrations for Independence Day. If there is nothing in your area, or you are determined to set some fireworks off yourself, first check your state and local laws to make sure it’s legal! If your state does not allow fireworks (Massachusetts, for one, does not allow any non-authorized personnel to bring fireworks over state lines), forget it—you will have to search out the nearest city with a fireworks celebration, or resort to watching the blasts on TV. If your state does allow fireworks, call your local fire station and ask for their fire safety tips. Make sure you follow all guidelines for use and for finding a place to set them off. If at all possible, find an experienced professional to assist you with set-up and the lighting.

We here at Five Point Capital wish you all a happy holiday. Stay safe and have fun!

Reinforcing Bad Behavior

Thursday, June 25th, 2009

In the past few weeks there has been a great deal of head-shaking. We shook our heads when Jon and Kate Gosselin announced their upcoming divorce on Monday’s episode of Jon & Kate Plus 8. Some of us shook our heads at the thought of another statistic being made before our eyes, some at the thought of eight kids being shuffled back and forth between two parents, some because we thought the split was inevitable after watching Jon and Kate bicker before our eyes for the past four seasons, and some at the horror that this was all playing out on national television.

We were already shaking our heads before the Jon and Kate bombshell, as Sarah Palin and David Letterman also duked it out in public. When Letterman made a sexual joke on his late-night show about Palin’s underage daughter, Palin attacked him for his joke, saying that “laughter incited by sexually perverted comments made by a 62-year-old male celebrity aimed at a 14-year-old girl is…disgusting.” Letterman later both apologized and admitted he had confused the younger Palin girl with Bristol Palin, Sarah Palin’s 18-year-old daughter who recently gave birth. Some shook their heads at Letterman’s crass joke, while others shook heads for Palin’s attack on a comic.

Though you may think it impossible, Jon, Kate, the eight, Sarah Palin, and David Letterman have one more thing in common despite being the instigators of head-shaking world wide. The Jon and Kate divorce announcement and the Letterman/Palin battle both caused a sky-high jump in ratings for both shows. Letterman had usually trailed Leno by over a million viewers, though he jumped ahead of the Tonight show when Conan O’Brien took over. However, the show following his debate with Palin brought Letterman his highest ratings over O’Brien as of yet.

As for Jon and Kate, the numbers are a bit frightening. Though ratings for the show had been regularly slipping this season, the divorce-announcement episode brought in record-high ratings. Apparently watching a happy family bake cakes and build tree houses is boring, but watching a family of ten implode before our very eyes is fascinating. Teasers for the episode made it clear that something was about to happen, and that something was going to be bad. Commercial previews showed slow-motion clips of Jon and Kate glancing sadly at one another at various family events and showed a teary Kate mentioning ominous tidbits. Theories were that the couple was divorcing, separating, or canceling the show. Either way, 10.6 million people tuned in excitedly to hear the bad news.

The question remains: what is wrong with us? Why do we get so much enjoyment out of other people’s pain and mistakes? Someone makes an offensive joke and it is rewarded with higher ratings. We get wind that a couple with eight young children is bitterly divorcing and we break out the popcorn? What is it about other people’s failures and suffering that has us so intrigued? Maybe after the reality-TV craze started we began to realize that we truly do crave drama, and that everyday life is boring. Maybe we are just looking for other’s mistakes in order to make our own mistakes feel acceptable. Maybe TV is really like a car accident on the side of the road. We don’t want to look, but we feel compelled to. Whatever the reason, one fact remains true: America loves public failure.

This theory may not hold true for all celebrities and their TV shows, though. When Miley Cyrus posed for controversial photos in a 2008 Vanity Fair photo shoot, her Disney Channel television sensation Hannah Montana experienced a huge slide in ratings, as parents pulled their children away from the usually squeaky-clean show. Apparently we know that we shouldn’t encourage bad behavior and watch train wrecks unfold before our eyes, and we are happy to tell our children as much, but when it comes to turning our own eyes, we find it a little more difficult.

This is certainly a case of “do as I say, not as I do.”

Internet Scams and Censorship

Friday, June 19th, 2009

Lately the news has been filled with reports about internet privacy, internet scams, illegal downloading, internet censorship, and just about anything else as it relates to the internet and how we use it as a people.

Music and videos are downloaded illegally every day and yet no one still seems to be sure about the rules of doing just this. We know stealing a CD from a store would be illegal, and no one would question the suspect’s guilt, nor would the story of someone being charged with CD-stealing be newsworthy. However, when it comes to downloading music and videos online, we still do it. And we still get caught and get in trouble. This Minnesota woman was found guilty of disobeying copyright laws for illegally making music available online. However, a British survey found that at least eight percent of people openly admit to downloading videos illegally over the internet. If we know that it’s wrong, and we know we can get caught, and we know we will have to contend with the consequences, why can’t we seem to stop ourselves from stealing when it comes to internet property?

Maybe it’s this lack of shamelessness when it comes to stealing from the internet that has led to the sudden outpouring of internet censorship that has popped up in recent weeks. It seems The Powers That Be are desperate to get some control over that World Wide Web. A Montana city has even asked all job applicants to relinquish the passwords to all of their social networking sites! And of course at the forefront of everyone’s mind is Iran and Twitter—how a country silenced by censorship managed to break through the barriers using a simple social media site. Iran’s internet usage has grown by 50% every year for the past several years, according to techno-guru Alan Boyle, making it the fastest-growing internet nation in the Middle East. This MSNBC.com article even likens the Iran/Twitter situation to the 2001 Second People Power Revolution, where text messages helped the people of the Philippines to share information and organize protests, which led to the eventual overthrow of President Joseph Estrada.

It seems that the more the government tries to take control, the more outrage the public has against internet censorship, and the more powerful websites like Facebook and Twitter become. So what should we do?

Obviously the internet has amazing power, so we here at Five Point Capital suggest you use its powers for good. In other words, stealing music or accessing illegal pornography, bad; fighting censorship and combating oppression, good. With this approach, you’ll even be joining the winning side—as Red Tape writer Bob Sullivan pointed out, it’s Twitter 1, Censors: 0.

“The Catcher in the Rye” Rip-Off?

Thursday, June 11th, 2009

Copyright laws are confusing; they can be downright impossible to comprehend or follow, and more often than not, copyright infringement laws involve more than one expert pouring over legal books to determine whether or not a new novel or story is indeed a rip-off of an existing novel or story. One thing is for certain though—J.D. Salinger, author of the great The Catcher in the Rye and creator of the legendary Holden Caulfield, has no tolerance when it comes to rip-offs of the book and Holden. The ninety-year old recluse even turned down an offer from Steven Spielberg to turn the book into a movie. According to Salinger, everything anyone needs to know about Holden Caulfield can be found in the morning. There is nothing more to add.

You can imagine Salinger’s surprise and irritation then, upon discovering that an author known as JD California had published a “sequel” to his book, set 60 years after the events in The Catcher in the Rye, entitled 60 Years Later: Coming Through the Rye. The book finds Holden trying to escape from him retirement home at age 76. Salinger is suing both the author and the publishing company for the rights to his character, and to any future “derivative works,” that is, works of fiction that are derived from the original novel. The only way around this rule is if the new novel were a parody of The Catcher in the Rye, or a commentary on the novel. Salinger claims that this is not so, and that the author and publishing company are benefiting from his personal ideas and creative efforts in a pure rip-off.

There seems to be some speculation on the identity of this would-be rip-off author. Most sources claim that “JD California” is a pseudonym, and that the work is actually published by an anonymous author, while Examiner.com claims the true identity of JD California to be Frederik Colting. Either JD California is extremely naïve about Salinger’s protectiveness about his book, or just enjoys being sued. There has never been a Holden Caulfield-, The Catcher in the Rye-, or JD Salinger-related book, magazine article, or story that has gone un-sued by Salinger. In Salinger’s eyes, Holden is his and his alone—anything creative is a rip-off of Salinger’s idea.

It will be interesting to see how this rip-off lawsuit plays out. While Salinger usually gets his way (after all—Holden Caulfield would not exist without him), it seems that the “rip-off” novel might just be ridiculous enough to count as a parody. Keep an eye out for updates on the rip-off lawsuit to see how this all ends.

Tourist Rip-Offs

Thursday, June 4th, 2009

In this day and age, traveling it something that many people simply cannot afford. Things like maintaining a steady job, keeping up a house, and saving for retirement or a child’s college tuition has taken precedence in most people’s minds, with luxurious like traveling taking a back seat.

Traveling, however, is a wonderful way to spend money if you are going to spend it at all. Fancy dinners or nights out on the town may be enjoyable, but nothing is more relaxing than getting away completely, and no dinner is fancier than one spent in Italy, France, or on the Greek Isles.

The key to traveling is not saving up for years and sacrificing getting your kids braces. The key is avoiding tourist rip-offs. While we might feel guilty for visiting Florence without ever seeing The David, or for visiting Paris and not climbing the Eiffel Tower, there are so many things to enjoy outside the regular tourist rip-offs. The Uffizi Gallery in Florence, for example, is larger and more historic Galleria dell’Accademia, where The David is housed (and there are replicas of The David scattered all over town). It may be tradition to climb the Eiffel Tower, but it is cheaper and more relaxing to pack a picnic and spend the afternoon in the gardens behind the tower.

Italy is especially known for ripping off its tourists, so be careful to research where are you going and what you plan to do when you get there. Guidebooks may not exactly mesh with the free-spirited, wherever-the-wind-may-take-me traveler, but can be a lifesaver when it comes to saving money. While “Europe on Five Dollars a Day” is not exactly still feasible, the suggestions and guidelines in Frommer’s 1957 book are still applicable. The newer versions of Frommer’s Books, known a “Rome Day by Day” or “Venice Day by Day” give you exact suggestions for day trips and places to eat and stay for a visit to any city for one, two, or three days.

As for Germany, Jaunted has taken to traveling the beautiful country and making a detailed list of all its tourist traps. Checkpoint Charlie is just one of them. Europe, however, is not the only place you may fall victim to a tourist rip-off! Even Houston boasts the Congress Avenue Bridge Bats. The key to traveling to any place in this world is research. If the place is packed with Americas and back-packers, stay away. If the place is filled only with two elderly locals, sharing a sandwich, you’ve found your spot.

Get to saving, get to researching, and get excited! A non-rip-off trip just may be in your future.